3 Word Tips for connecting better (from my new book, Word Wise):

1) Ctrl + F on the word “Just” and delete: A Google executive banned the word “just” from her team’s communications after she realized that striking it from a phrase clarified and strengthened the message.

2) Start requests with “Would you be willing to…”: Research by Loughborough University in the UK shows customers, family, and friends will be more likely to say “yes” to you.

3) Use the word “Laughter”: Researchers at the University of Vermont discovered that reading or hearing it makes us feel happier than any…

Will Jelbert

Bestselling author of The Happiness Animal. Has spent the last five years researching the psychology of happiness.

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